Internet & Phone Order Return Policy:

Return or Exchange by Mail:

• A full refund, excluding shipping charges, will be issued on unworn merchandise returned within 14 business days of your receiving the delivery.
• All returned merchandise must be unmarked with original ticketing & tags attached.
• Hosiery, lingerie, bella bands, and swimwear may be returned when unworn and in original packaging and with original ticketing.
• We DO NOT accept returns for soiled or washed merchandise.
• All sale items are final. We DO NOT accept returns of sale items.
• All Internet/phone orders returned by mail will receive a refund credit issued to the original form of payment minus shipping.
• All split payment order purchases made with a gift card and a creditcard will receive refund credit FIRST to the original gift card used for the purchase, then the remainder of the refund will be issued to the creditcard.
• It is your responsibility to pay for the shipping of unwanted items back to us.

Click Here to Print a Blank Return/Exchange Form




Mailing your Internet Return:

• Please complete your Return/Exchange form in its entirety and detach the bottom portion of the form and put this on the outside of your return.
• Send your Return back to us in a sturdy box or envelope.
• When mailing please include your Return/Exchange form with your return, and send this package to the following address:


SIERRA LANE MATERNITY RETURNS
7484 University Avenue #300
La Mesa, CA 91942

• Be sure to get a tracking number or insurance for your Return in the event the package is lost or misdirected. We are not responsible for return packages lost in transit.
• It is your responsibility to pay for the shipping of unwanted items back to us.

Exchange Policy:

• Exchanges will be granted on all unworn merchandise returned within 14 business days of your receiving the items.
• The process for exchanges is to process a return first and issue a store credit back to you. THEN a new exchange order is placed and your store credit is used MINUS any shipping fees. If the new amount is greater than your store credit we will contact you for further instructions or email you the store credit for you to use as you wish.
• The new order will be sent via standard delivery.

For additional return questions please call Customer Service at 1.888.817.9904 - M-F, from 8am-4pm PST. Or email us.